WELCOME ROSIE PROS
Rosie is where flexible work meets meaningful skill-building.
You've been chosen from hundreds of applicants because you embody the Rosie Pro standards - you build strong connections with children, are responsible and reliable, want to help families, and are building skills for life. Let's get you started!
New here? Start with this orientation:
Your Post Orientation Checklist
Watch the Rosie Pro Dashboard Demo
Visit your Pro Dashboard and submit your availability
Add a picture and bio in your dashboard!
Submit Availability
Submit your weekly availability through the app or your email calendar. (See step by step instruction here.)
Get Matched
Receive session that fit your schedule and preferences
Prepare
Read session details and family information
Arrive Early
Show up 5-10 minutes before your session
Complete a Post Session Survey
Fill out post-session feedback
Get Paid
Receive payment from Dots
Maintain Active Status
Submit weekly availability, maintain a 4.7+ rating, keep cancellations & tardiness under 5% every month, and zero no-show shifts.
Your dashboard is the backbone of your work on Rosie. It’s where you’ll always find the latest session details, family notes, and updates that power how you prepare and deliver great care. Watch the full walkthrough below.
THE IMPORTANT PARTS OF YOUR PRO DASHBOARD
Rosie Pro's earning potential is unlimited with most Pros earning $24/hour base rate.
Hourly Earnings
Trainee rate ($20/hr) is for Pros-in-training during events and shadow shifts.
Base rate ($22/hr) is for Pros on any shift.
Benched Rosie Pro rate ($24/hr) is unlocked when you are chosen by a family to be on their bench and work their family!
Bonuses
Each month, you can earn performance bonuses based on total hours worked:
$50 at 40–59 hours,
$100 at 60–79 hours, and
$200 at 80+ hours.
On select Double-Hour Days, your shifts count as 2× hours toward your monthly bonus.
Commuter Benefits
Once you fully onboarded as a Pro and maintaining Active Status, you receive:
3 “Safe Ride” homes per month through Lyft usable how required.
An ORCA Card to support your commuting costs while working Rosie shifts.
PROfessional Perks
Pro Coaching & Upskilling
Access to ongoing support and professional development resources
Pro Workshops
Regular professional development workshops to sharpen skills.
Pro Community
Join events and connect with other Rosie Pros for support and networking
THE ROSIE FIRST 5
5 minutes. 5 things
1. Introduce yourself & confirm priorities
2. Greet the kids
3. Remove your shoes/coats
4. Wash your hands
5. Dive in & take the lead!
ASK ROSIE
Don't know? Ask Rosie.
Rosie is the family's brain and can answer almost any question about the home, kids, systems and routines!
THE ROSIE LAST 5
5 minutes. 5 things
1. Confirm if you completed all your tasks
2. Reset used spaces
3. Prep the kids, if applicable
4. Check in with parents
5. Close thoughtfully
These values are how we show up every day—for families, for each other, and for the work we do. They guide our decisions, set our bar, and shape what it means to deliver care the Rosie way.
customer first, human always
we build for people, not machines. we earn trust with our team & customers by being empathetic, accountable and reliable, and creating meaningful careers, opportunities, and experiences.
outcomes over effort
we exist to deliver real outcomes for families, caregivers, and the business. we don’t worship hours worked, money spent, or team size. we choose the simplest, fastest path to impact, using creativity and technology to do more with less.
move fast & unblock relentlessly
we move uncomfortably fast and get others to move at our speed. we default to action, experiment constantly and problem solve relentlessly. “no” is data, not a dead end.
be daring, be fearless
we challenge legacy norms with creativity & technology at our core. we’d rather be misunderstood than be ordinary.
great is great
we set our own high standards for ourselves & others in our orbit. we don’t stand for “good enough”, we always go for great. we push ourselves and our teammates to consistently raise the bar.
